United States and Canada

 

Thanks for your interest in Trend Micro.

 

Trend Micro's US headquarters are located in the heart of Silicon Valley.

Trend Micro Inc.
10101 N. De Anza Blvd
Cupertino, CA - 95014, USA
phone: + 1 (800) 228 5651 / + 1 (408) 257 1500


 

Specific Inquiries

 


US Sales


Home User

+1 (800) 864-6027
Small & Medium Business (SMB)
+1 (888) SMB-TREND
Option #3
Enterprise
+1 (877) 21 TREND


Canadian Sales Office


2275 Lakeshore Blvd
West Toronto, Ontario
M8V 3Y3
+1 (416) 255-7349
+1 (800) 864-6027


Consumer (Home & Home Office) Support

Technical Support and Customer Service for:
• Trend Micro PC-cillin Internet Security
• TrendSecure
• Trend Micro Anti-Spyware (SpySubtract)
• All other Home & Home Office Products




 

 


Enterprise and Small & Medium Business Support


Technical Support and Customer Service for:
• OfficeScan
• Client Server Messaging Security
• InterScan Messaging or Web Security Suites
• ScanMail
• ServerProtect
• All other SMB and Enterprise solutions




 

 


Trend Micro Network Reputation Services Support

General information on configuring products
that are part of Trend Micro's Messaging Vendor
Program (MVP) for:
• Network Anti-Spam Service
• RBL+ Service




 


Mobile Security (TMMS) Support





 

 


Virus Support




Public and Media Relations




Beta Programs


beta@trendmicro.com


Premium Support Program




Corporate Information



 

Technical Support Holidays for United States and Canada

Phone support for Small & Medium Business (SMB) and Enterprise customers will NOT be available during the following holidays in the United States and Canada.

Holidays
Dates
New Years' Day
Mon
January 1
Labor Day
Mon
September 3
Christmas Day
Tues
December 25

However, email support for SMB and Enterprise customers and SMB 24x7 Paid Phone Support will be available.

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